Customer service is our priority. We like to go out of our way to make sure you completely satisfied. The auto trade doesn't carry a great reputation with regards to customer care, and we hope to change that one experience at a time. Our staff don't have sales targets, or pay incentives, so you really will just receive honest advice based on your needs. We always offer a full estimate before beginning any work, and are sure to contact you with regular updates should anything change, avoiding nasty surprises.
Requiring any work is never good news, but we hope to make your experience with us as enjoyable as possible. We offer a comfortable waiting room with a selection of hot and cold drinks, free wifi, customer only toilets, and service you can rely on. We offer a callback service, letting you go about your day or should you need it a courtesy car is available at our discretion.
At Williams we aim to be informative, and as helpful as possible, if you feel there's anything we can improve or have any ideas please contact us, our business is built on having a loyal and happy customer base.